APPENDIX B
Town of
|
CRITERIA
RATING FORM |
|||
|
Criteria & Scales |
Weighting |
Total |
Comments |
|
Mission &
service delivery aligned 5 4 3 2
1 High
Low Risk 5 4
3 2 1 High
Low |
2.0 |
10 2 |
Hospital vision: Caring for our community through partnerships and the pursuit of excellence. Hospital mission: Our mission, as your
community hospital, is to make every experience with us great. |
|
Key Business Result Impact: Customer satisfaction
benefit 5 4
3 2 1 High
Low Risk 5 4
3 2 1 High
Low |
2.0 |
10 2 |
Both organizations share the common goal of great customer care and customer service. In addition, staff satisfaction and
growth management are key priorities to both organizations. This partnership can provide enhanced
services in one location, is aligned to smart growth goals, provides the
opportunity for financial efficiency and will provide a fantastic package of
services to the community. |
|
Key Business Result Impact: Financial
Performance benefit 5 4 3
2 1 High
Low Risk 5
4 3 2
1 High
Low |
2.0 |
10 2 |
Financial
efficiency may be achieved by sharing building space and increasing site
visits. The hospital/ medical
components of the Health & Wellness Centre will increase site traffic. |
|
Key Business Result Impact: Staff
Motivation & Satisfaction 5 4 3
2 1 High
Low Risk 5 4
3 2 1 High
Low |
1.5 |
6 3 |
Not likely to have negative impact on staff. And it will be a unique and different
opportunity – for those who like to be leaders – this facility will offer
some great growth & program opportunities. |
|
Enhanced level of service
benefit 5 4
3 2 1 High Low Risk 5
4 3 2
1 High Low |
1.5 |
6 1.5 |
It does not represent an enhanced level of service as
much as it offers a community focal point and the opportunity to package like
services together. |
|
Other – public perception,
development challenges 5 4
3 2 1 High Low Risk 5
4 3 2
1 High Low |
1.5 |
6 3 |
Public support
will be strong. The challenge will be
formulating a site plan that allows for easy access, provides for transit and
parking to compliment all services. |
The scores
form the criteria weighting are
transferred to the perceptual map. The mapping exercise helps to create a
visual impact of the benefit/risk associated with the potential partnership.
HIGH
52.5
LOW potential risk HIGH
52.5
The preliminary analysis indicates a high potential for the partnership
in helping the Town achieve organizational objectives (scoring 48/ 52.5) and an
attractive level of risk (scoring 13.5/ 52.5).