Meeting # 2 of the

“MAKE IT HAPPEN” TASK FORCE

 

TOWN OF MARKHAM

York Room, Markham Civic Centre

April 17, 2007

 

                                                                     MINUTES

Attendance

Councillor D. Horchik, Chair

Mayor Scarpitti

Deputy Mayor J. Jones

Regional Councillor G. Landon

Councillor J. Virgilio

Councillor J. Webster

 

 

Staff

J. Baird, Commissioner of Development Services

J. Bosomworth, Manager, Strategy and Innovation

A. Brown, Director, Engineering

S. Chait, Director, Economic Development

G. Cookson, Applications Support Specialist

C. Conrad, Town Solicitor

R. Dominico, Manager, Corporate Strategy and Quality

V. Shuttleworth, Director of Planning and Urban Design

J. Wright, Director, Building Standards

C. Raynor, Committee Clerk

 

 

The Task Force convened at 2:15 p.m. with Councillor D. Horchik in the Chair.

 

 

1.         MINUTES OF THE MAKE IT HAPPEN TASK FORCE MEETING HELD ON JANUARY 30, 2007

 

Moved by Councillor J. Webster

Seconded by Councillor J. Virgilio

 

That the minutes of the Make it Happen Task Force meeting held on January 30, 2007 be adopted.

CARRIED

 

 

2.         AMANDA OVERVIEW

 

Mr. J. Wright, Director, Building Standards, provided an overview of the AMANDA application and how it is used in the building permit process.

 

The Task Force was advised that staff will be seeking budget approval for an upgrade to AMANDA v.5 and some additional hardware and software modules. The upgraded version has additional functionality, is web-based and has a more user-friendly interface. Additional elements include an executive dashboard that can be used to track key performance indicators in real time as well as a ‘portal’ feature that could assist staff with their day-to-day work management.

 

It was noted that most paperwork can be scanned into AMANDA but that there is some resistance from architects that prefer hard copies. The Task Force suggested that discussions with architects and developers take place in order to develop standards for digital submissions in an attempt to reduce the amount of paper in circulation. It was agreed that document management would be simpler if all submissions were electronic.

 

Staff are reviewing a number of processes with a view to simplifying them within AMANDA.

 

The Task Force requested that staff develop a business plan outlining ways to enhance the way the Town utilizes AMANDA.

 

Moved by Councillor J. Webster

Seconded by Councillor J. Virgilio

 

That the presentation by Mr. J. Wright, Director, Building Standards, providing an overview of the AMANDA application be received.

CARRIED

 

 

3.         CLIENT SURVEY RESULTS

 

R. Dominico, Manager, Corporate Strategy and Quality, provided a brief overview of the results of a survey of developers regarding levels of satisfaction with the various development approvals processes. The results will be communicated at the next Developers’ Roundtable and staff will begin to develop an action plan for process improvements.

 

 

4.         IDENTIFICATION OF ISSUES AND OPPORTUNITIES

 

The Task Force was provided with a draft list of issues and opportunities for consideration at the next meeting.

 

 

5.         STAKEHOLDER CONSULTATION/NEXT STEPS

 

The Task Force was advised that the next Developers’ Roundtable is scheduled for May 2, 2007. It was agreed that the Task Force should meet prior to the Roundtable in order to develop Terms of Reference and a communications plan.

 

Moved by Regional Councillor J. Jones

Seconded by Regional Councillor G. Landon

 

That staff prepare sample pamphlets for distribution at the Development Services and Building counters which outline the various approvals process, such as for Draft Plan of Subdivision and Site Plan Approvals, including timelines;

 

And that staff bring the sample pamphlets back to the Make it Happen Task Force for review.

CARRIED

 

 

ADJOURNMENT

 

The Make It Happen Task Force adjourned at 4:00 p.m.