Report to: General Committee                                                    Date of Meeting: May 9, 2007

Community Services and Environment

 

 

SUBJECT:                          Protection of the Water Distribution System through Backflow Prevention and Cross-Connection Control

PREPARED BY:               Robert Flindall, Manager, Operations and Maintenance

 

 

RECOMMENDATION:

THAT Council endorse the proposed strategy to implement a backflow prevention and cross-connection control program for protection of the Markham drinking-water system as set out in this report;

 

AND THAT Council enact a By-law to regulate cross-connections and backflow prevention on private plumbing systems in a form substantially similar to Attachment ‘B’;

 

AND THAT staff be authorized and directed to review and bring forward for consideration technologies that can reduce the risk and impact of contamination of the drinking-water system due to backflows originating from those properties that are currently exempted from the provisions of the By-law;

 

AND FURTHER THAT Staff be authorized and directed to do all things necessary to give effect to this resolution.

 

 

EXECUTIVE SUMMARY:

The Ministry of the Environment (MOE) has recommended that the Town of Markham implement a By-law to prevent backflows from non-potable water systems into the municipal drinking water system and control cross–connections between potable and non-potable water systems.  A similar recommendation has been received by all of the municipalities in York Region.  At the meeting of May10, 2005 Council directed staff to report back on an inter-departmental strategy to implement the MOE recommendation to enact a By-law to protect the municipal drinking-water system from backflows and back-siphonage. Staff has developed a program and a draft By-law that will satisfy the requirements of the MOE recommendations that will provide added protection and security for the municipal water supply.

 

The proposed By-law will apply to all property within the Town, except buildings or structures of residential occupancies where each dwelling unit is individually serviced from the municipal drinking-water system through a single connection less than 50mm diameter.  The exempted properties are generally all single family residential dwellings, while affected properties are generally commercial or industrial establishments.  However, any residential properties with connections to both the municipal drinking-water system and another potable water system, certain types of fire protection system, or a lawn sprinkler system would also be required to comply with the By-law.  Owners are not permitted to connect private wells to plumbing systems that are connected to the municipal drinking-water system.

 

The By-law will require property owners to perform annual testing of all backflow prevention devices and to submit the test performance results to the Town. The By-law will also require property owners to conduct and submit a survey of the plumbing on his/her property every three (3) years to identify existing cross-connections, and to identify the sufficiency of existing or required backflow prevention devices.  The By-law supports the Building Code requirements for backflow prevention by requiring testing of existing installed devices, however the By-law does not supersede the Building Code or impose any higher standard for construction of new buildings and plumbing systems.  The By-law is consistent with the By-laws adopted in many other municipalities in the province.

 

FINANCIAL CONSIDERATIONS AND TEMPLATE:


Implementation of the Cross-Connection Control By-law will require on-going staffing and information technology resources to commensurate with growth in the Town and evolving drinking water regulations.

 

Funds have been allocated in the 2007 Waterworks Capital Budget under the Capital expenditure account #53-6150-7683-005 for the purchase or development of a records management and tracking systems to assist in the administration of Waterworks compliance programs.  The requirements for the records management and tracking system will be assessed as part of the proposed implementation strategy described in this report. When the requirements and specifications are finalized the capital and operating needs will be adjusted as required.

 

Compliance of the Town-owned properties with the requirements of the By-law will have a future effect on the operating budgets of other departments.  As a minimum, the Operations Department, Asset Management Department and Recreation Department operating budgets will have to provide for annual testing of backflow prevention assemblies, and periodic cross-connection control surveys within municipal properties.  The anticipated cost to conduct the cross-connection surveys and testing of backflow prevention devices at 70 affected municipal properties is approximately $28,000 per year. The testing of backflow prevention devices could identify inoperable devices or other deficiencies that would require repairs or upgrades.  The funding requirements for the on-going surveys, annual testing and necessary repairs, if required, will be brought forward for consideration by the affected Department in their 2008 Operating Budget.

 

The Building Standards Department anticipates the potential requirement for one Building Inspector II position in year 2009, or later, if implementation of the By-law results in a large number of plumbing permits being issued to property owners that are undertaking upgrades to their plumbing to correct deficiencies.  The requirement for this position will be evaluated after the By-law is implemented and an assessment is made of the number of additional plumbing permits being issued.  This position, if required, will be brought forward for consideration by the Building Standards Department in their 2009 Operating Budget and will be funded through collection of Building Permit fees as set out in By-law #2005-190.

 

 

PURPOSE:

The purpose of this report is to recommend that Council adopt the proposed strategy to implement a backflow prevention and cross-connection control program for protection of the Markham drinking-water system.

 

BACKGROUND:

The Ministry of the Environment (MOE) has inspected the Town of Markham water distribution system annually since 2004 for compliance with Regulations made under the Safe Drinking Water Act, and with respect to Ministry policies and guidelines.  On each occasion since 2004 the MOE has identified that Markham does not have a program or By-law to prohibit cross-connections between the municipal drinking-water system and non-potable water sources.  The MOE recommends as a “Best Management Practice” that a backflow prevention and cross–connection control By-law be enacted.  A similar recommendation has been received by all of the municipalities inspected by the MOE in York Region.  At the meeting of May10, 2005 Council directed staff to report back on an inter-departmental strategy to implement the MOE recommendation to enact a By-law to control cross connections between the municipal drinking-water system and non-potable water sources.

 

The potential for harmful effects resulting from a backflow incident caused by a cross-connection has recently been highlighted by an event that occurred at a car wash in Stratford, Ontario on March 7, 2005.  On that day, a cleaning detergent from the car-wash entered the municipal water supply during a backflow incident caused by defective backflow prevention equipment.  The majority of the City was placed on an Unsafe Water Advisory by the Medical Officer of Health until the chemical had been entirely flushed from the system.  The owner of the car wash was subsequently charged with two counts under Section 20(1) (a) and 20(1) (c) of the Safe Drinking Water Act, for causing or permitting detergent to enter the city’s drinking water system which resulted in a health hazard and resulted in the interference with the normal operation of the drinking water system.  The owners were ordered by the MOE to immediately repair the backflow prevention equipment.

 

The City of Stratford had enacted a cross connection control By-law in March, 2004 but the implementation of this By-law, including testing of backflow prevention devices had not been implemented prior to the car wash incident.

 

OPTIONS/ DISCUSSION:

Private Plumbing Owner Responsibilities and Municipal Responsibilities

Owners of private plumbing systems have the responsibility to ensure that cross connections in private plumbing are prevented or eliminated in order to protect the municipal supply during back-siphonage or back pressure occurrence.  This requirement is made clear in the Ontario Building Code Act and Regulations.

The municipality also has a “duty of care” that must be exercised with respect to the drinking water supply.  A water purveyor has an obligation under the Safe Drinking Water Act to protect its drinking water supply from contamination, and to supply potable water to its customers.   Section 11 of the Safe Drinking Water Act requires every owner of a municipal drinking-water system ensure the following:

 

“That all water provided by the system to the point where the system is connected to a user’s plumbing system meets the requirements of the prescribed drinking-water quality standards.”

 

The experiences in Stratford and Walkerton show that once the municipal system is contaminated, it can take days and weeks to remove the pollutants and restore the potable water supply.  The cost in terms of human health, monetary value, and public confidence can be extremely high.

 

The Ministry of the Environment has recently approved and finalized the Drinking Water Quality Management Standard (DWQMS) for drinking-water systems required under the Safe Drinking Water Act.  A key component of the DWQMS is the requirement for the Operating Authority to undertake a risk assessment for the drinking-water system, and then implement and document a process for managing those risks.  The tasks involved in satisfying this element of DWQMS include identifying the potential hazards, assessing the risks, and identifying the control measures to address the hazards.  For the Markham distribution system backflow and back-siphonage of non-potable water is one of the main hazards that cannot be otherwise controlled through treatment and the standard operating practices of the Waterworks Department.

 

Currently the Town of Markham relies on Section 7.6.2 of the Ontario Building Code for prevention of backflow and cross-connections within the plumbing of newly constructed buildings.  The Building Code Act and Regulations are enforced by the Markham Building Standards Department.   The Building Code requires identification and control of cross-connections and prevention of backflow during the design of plumbing systems. The Building Code Regulation was updated in 2006 including many revisions to the requirements for backflow prevention.  The Building Code now includes a requirement for premise isolation for buildings or facilities where a potentially severe health hazard may be caused by backflow.  This means that commercial properties containing process that could cause a severe health hazard will have a backflow prevention device installed where the municipal supply enters the building or property.

 

The provisions of the Building Code cannot completely protect the municipal drinking-water system because backflow prevention devices are only tested at the time of installation, but do not require any subsequent testing.  The municipality has no mechanism under the Building Code to verify that the cross-connection control measures and devices continue to work as intended following initial installation.  A municipal By-law is required to continuously protect the municipal drinking-water system through a program of periodic inspections in order to identify and eliminate cross-connections, and routine testing of backflow prevention devices to ensure they continue to function properly.  Backflow prevention testers report that the typical failure rates for backflow prevention devices installed in commercial locations is approximately 25% annually.  Waterworks has found that the failure rate is approximately 75% annually for backflow preventers used with hydrant meters and in other construction applications.

 

Another area of concern that has been addressed by the proposed By-law is the protection of the drinking-water system from cross-connections and backflow from plumbing systems that may no longer conform to the Code requirements due to unreported modifications, or because they were constructed in the past under different Code requirements.  A By-law is required to ensure that these plumbing systems are routinely surveyed by professionals familiar with the Building Code and backflow prevention methods.  These surveys will identify cross-connections and inadequate protection against backflow and provide property owners with the information required to correct these situations.

 

The provisions of the Building Code do not address the potential for back-siphonage from fire service mains constructed to supply water to private fire hydrants.  While these hydrants are necessary for fire protection, the water in the fire service mains rapidly loses its chlorine residual and the water becomes non-potable as it sits unused in the pipes.  This is a concern because this stagnant water is easily drawn back into the municipal supply. Private fire hydrants are also a location where uncontrolled access to the municipal water supply can occur and therefore represent a potential contamination source.  A method of ensuring that private fire service mains and fire hydrants are routinely flushed is required.

 

The municipal drinking-water system is also vulnerable to incidents of malicious, negligent, or accidental backflow and back-siphonage. The majority of connections to the drinking-water system are from residential properties, of which there are more than 65,000 in the Town.  The Town should continue to explore various technologies and practices to identify backflow and back-siphonage events as they are occurring, and develop procedures to provide rapid response to contamination of the system.

 

 

Markham Backflow Prevention and Cross-Connection ELIMINATION Strategy

The proposed strategy to eliminate cross-connections and prevent backflow of non-potable water into the municipal drinking-water system is as follows:

 

·        Adoption of a municipal By-law to prevent cross-connections in plumbing and to ensure that property owners maintain backflow prevention devices in working condition.  A draft By-law for consideration is provided as Attachment ‘B’.  A brief description of the By-law and its application is provided in the following section.

 

·        Development and implementation of a public education program to ensure the public is aware of the need for the By-law and the requirements of the By-law, including compliance deadlines

 

·        The Waterworks System Engineering Section will be responsible for administration of the By-law; developing a public education program with respect to backflow prevention and cross-connection control; and assisting property owners with compliance issues.  Building Code compliance will continue to be administered and enforced through by the Building Standards Department.

 

·        Development of a Cross-Connection Control By-law tracking and compliance database system.  This system would provide a database of all properties included in the program and would provide a repository for backflow preventer test and cross-connection survey data.  The property database system would also provide notification of compliance issues and system performance issues to Waterworks, Building Standards, Fire Department, and By-law.  Waterworks is evaluating use of the Town’s existing AMANDA, HANSEN and GIS information systems for this purpose along with other software.  The estimated cost for this project has been approved as a project in the 2007 Waterworks Capital Expenditure Budget.

 

·        Explore various technologies and practices to protect the water distribution system from negligent or accidental backflow and back-siphonage. These technologies include the use of automatic meter readers that can detect reverse flow through the water meter, and district management area monitors that can detect fluctuations in system pressures and flows that would indicate a back-siphonage event.  These systems report can back through a SCADA (Supervisory Control and Data Acquisition) to a centralized location for continuous monitoring of the distribution system.

 

 

Proposed By-law Application and Requirements

The main features of the proposed By-law are described as follows:

 

Application of the By-Law

The proposed By-law will apply to all property within the Town, except buildings or structures of residential occupancies where each dwelling unit is individually serviced from the municipal drinking-water system through a single connection less than 50mm diameter.  These properties are generally all single family residential dwellings.  However, any residential properties with connections to both the municipal drinking-water system and any other potable water system, certain types of fire protection system, or a lawn sprinkler system would also be required to comply with the By-law. There are approximately 2,500 industrial, commercial, and institutional properties within the Town that would be affected by this By-law, including approximately 70 municipally owned buildings.

 

There are no fees collected by the Town or permits issued by the Town. Compliance is based on the submission of acceptable test results for backflow prevention devices, and submission of completed and acceptable cross-connection surveys of the plumbing system.

Owner’s Responsibility to Eliminate Cross-Connections

The proposed By-Law requires the private owner to identify and eliminate any cross-connections in plumbing and fire service mains which could allow backflow of contaminants into the municipal drinking water system. This responsibility is consistent with the provisions of Section 7.6.2.of the Building Code Regulation, and with Sections 20(1) (a) and 20(1) (c) of the Safe Drinking Water Act which prohibit a person from causing or permitting any thing to enter a drinking water system which could result in a drinking water hazard or interfere with the normal operation of a drinking-water system.

 

 

Owner’s Responsibility to Conduct a Cross-Connection Survey

The proposed By-law will require every owner of an applicable property to conduct a survey, by authorized personnel, of the plumbing on his/her property every three (3) years to identify any potential cross-connections, and to identify the sufficiency of existing or required backflow prevention devices. This report must be submitted to the Town in order to update the Town’s tracking system and to verify that modifications have not been made to the plumbing system that could result in a new unprotected cross-connection.  The frequency of these surveys is consistent with the By-laws of other municipalities.  The Building Department has indicated that the “Best Practice” would be annual inspections.

 

 

Owner’s Responsibility to Test Backflow Prevention Devices and Assemblies

The proposed By-law will ensure that private owners annually test and maintain the backflow prevention devices in their plumbing system.  Certain devices require annual testing in accordance with the CSA Standard, CAN/CSA-B64.10.1-01 Manual for the Selection and Installation of Backflow Prevention Devices. The frequency of testing proposed in the By-law is consistent with the By-laws of other municipalities and is as per the requirements of the CSA Standard.

 

 

Owner’s Responsibility to Maintain Fire Service Main

The proposed By-law requires the owner to inspect all fire hydrants annually as required by the Ontario Fire Code and to submit to the Town a copy of the hydrant inspection. The annual hydrant inspection described in the Ontario Fire Code includes a requirement fully open the main valve of the hydrant and flow the hydrant through one hose connection port in order to check the flows.  This is normally sufficient to flush stagnant water from fire service mains.  Submission of the hydrant inspection record has an added benefit to the Town and private owners by ensuring that all private fire hydrants are inspected and maintained in operating condition.  The inspection information collected will be shared with the Fire Department.

 

 

Date of Compliance

Completion of the first cross-connection survey and testing of backflow prevention devices and assemblies shall occur prior to the date set out below for the degree of hazard.  A guide to the assessment of hazards from various types of cross-connection is provided in CSA Standard CAN/CSA-B64.10-01 Manual for the Selection and Installation of Backflow Prevention Devices.

 

 

Degree of Hazard According

To CAN/CSA-B64.10-01

Compliance Date

Severe

(one year from By-law adoption)

Moderate and Minor

(three  years from By-law adoption)


 

 

Survey of Municipalities with Cross-Connection Control By-Laws

There are numerous municipalities in Ontario with backflow prevention and cross-connection control By-laws that require on-going testing of devices, and identification and control of cross-connections.  The most proactive municipalities have been Guelph, Region of Halton, Cambridge, Kitchener, Stratford, Midland, Windsor, Leamington, and Orillia. A list of municipalities with applicable By-laws is provided as Attachment ‘A’.  None of the municipalities in York Region currently have a cross-connection control by-law or program.

 

The municipalities with backflow prevention By-laws typically do not collect a fee or issue any permits.   Rather, the private owner retains a certified tester and then submits the test certificate and cross-connection survey to the Town.  The municipalities with By-laws in place report that the annual cost to customers for complying with the annual testing requirements of the By-law is in the range of $200-300.  Additional costs of approximately $200-300 are incurred every three years to comply with the customer risk assessment and cross-connection survey. The municipalities have not reported any negative effect on commercial users or land development because the costs and conditions are not significant for most types of properties.

 

 

BUSINESS UNITS CONSULTED AND AFFECTED:


The following departments and business units were consulted during the preparation of this report and their comments have been considered and incorporated into the report:

 

·                     Legal Services

·                     Building Standards

·                     Fire and Emergency Services

·                     Asset Management Department

·                     Development Services

·                     Clerks and By-law

 


 

RECOMMENDED

                            BY:    ________________________          ________________________                                             

                                      Jerry Klaus                                        Peter Loukes

                                      General Manager, Waterworks         Director, Operations

  

                                  

                                      ________________________         

                                      Jim Sales                                           

                                      Commissioner, Community and Fire Services

 

ATTACHMENTS:

Attachment ‘A’ – Survey of Municipalities with Cross-Connection Control By-laws

Attachment ‘B’ –Draft Cross-Connection Control and Backflow Prevention By-law

 

 

Q:\Commission Share\Operations and Asset Management\Reports\2007\Waterworks\Backflow Prevention Report\Backflow Report dated May 28  2007.doc


Attachment ‘A’

 

SURVEY OF ONTARIO MUNICIPALITIES WITH

BACKFLOW PREVENTION BY-LAWS

 

Municipality

Name

By-law Year

Property Classes Affected

Cambridge

2003

Applies to existing industrial, commercial, institutional and multi-residential buildings and structures, except buildings of residential occupancies within the scope of Part 9 of Ontario Regulation 403-97 (the Ontario Building Code).

- Schedule applies where a condition exists in any building or structure that may be hazardous or detrimental to the potable water supply

Guelph

2000

Applies to existing industrial, commercial, institutional and multi-residential buildings and structures, except buildings of residential occupancies within the scope of Part 9 of Ontario Regulation 403-97 (the Ontario Building Code)

Applies where a condition exists in any building or structure that may be hazardous or detrimental to the potable water supply

Halton Region

2005

Applies to any premises connected to the water distribution system

Kitchener

2002

Applies to existing industrial, commercial, institutional, and multi-residential building and structures, except buildings of residential occupancies within the scope of Part 9 of the building Code and except for lawn sprinkler systems

Leamington

2001

Applies to existing agricultural, industrial, commercial, institutional and residential buildings and structures

London

2005

Applies to all parts of every building or other premises to which any water service pipe is supplied

Midland

2005

Applies to all premises that are connected to the water distribution system

Orillia

2006

Applies to existing institutional, commercial, industrial or large volume consumers.

Stratford

2004

Applies to existing industrial, commercial, institutional and multi-residential buildings and structures, except buildings of residential occupancies within the scope of Part 9 of Ontario Regulation 403-97 (the Ontario Building Code)

Applies to lawn sprinkler systems and also applies where a condition exists in any building or structure that may be hazardous or detrimental to the potable water supply as determined by the Chief Building Official or the director of Engineering and Public Works

St. Marys

 

Applies to all premises connected to the Water System of the Town as regulated by the Ontario Building Code

Township of West Grey

2005

Applies to all premises that are connected to the water distribution system

Windsor

1999

Applies to all properties

Hamilton

 

Currently, there is no By-law in place.  The existing water system By-law prohibits cross-connections but is non-specific

York Region

 

 

Currently, there is no By-law in place in any of the area municipalities, or at the Regional Level.

Toronto

 

Currently, there is no By-law in place. Draft By-law has been prepared and will be presented to Council in September.

Region of Durham

 

Currently, there is no By-law in place

Peel Region

 

Currently, there is no By-law in place

 

Q:\Commission Share\Operations and Asset Management\Reports\2007\Waterworks\Backflow Prevention Report\Backflow Report dated May 28  2007.doc