Report to: General Committee                                                          Report Date: April 3, 2008

 

 

SUBJECT:                          Program to Disconnect Roof Downspouts from the Sanitary Sewerage System

 

PREPARED BY:               Robert Flindall., P. Eng., Ext. 2445

                                            Waterworks, Manager of Operations & Maintenance

 

 

 

 

RECOMMENDATION:

THAT the report titled “Program to Disconnect Roof Downspouts from the Sanitary Sewerage System” be received;

 

AND THAT staff proceed with implementation of Phase 1 of the Downspout Disconnection Program as outlined in this report;

 

AND THAT estimated expenditures of $198,000 for Phase 1 of the Downspout Disconnection Program be funded as $96,000 from Capital Project #050-6150-7194-005 EREP Rain Storm Damage, and $102,000 from Capital Project #053-5399-8172-005 Inflow/Infiltration Source Detection.

 

AND THAT Staff report back to Council with the findings of Phase 1 of the Downspout Disconnection Program, including required resources and staffing to implement future phases of the program;

 

AND FURTHER THAT Staff be authorized and directed to do all things necessary to give effect to this resolution.

 

 

EXECUTIVE SUMMARY:

The downspout disconnection program described in this report has been developed by the Downspout Disconnection Working Group.  The recommended program was developed through a series of meetings, and the proposed program is supported by the Working Group.

 

The roof downspout disconnection program is intended to identify properties where roof downspouts have been incorrectly connected to the sanitary sewer system, and to remove those connections from the system.  The Town of Markham Sewer By-Law # 436-86 and Region of York Sewage and Land Drainage By-Law # S-0064-2005-009 prohibit discharge of storm water and roof runoff into the sanitary sewers.  Sanitary sewers are not designed to convey any amount of runoff from roofs and can quickly become overloaded if even a small percentage of downspouts are connected.

 

Removing downspout connections to the sanitary sewer will decrease the probability of sanitary sewer surcharge and back-ups during rain events.  There are also numerous environmental benefits derived from disconnecting downspouts from the sanitary system as well.  These benefits include: decreased energy usage associated with sewage pumping and treatment; reduced incidents of sanitary sewer overflows and treatment plant by-passes during rain events; water conservation due to reduced lawn watering requirements; and groundwater recharge.

 

The Phase 1 area selected (Attachment A) is an area of Thornhill that has historically been affected by sanitary sewer back-ups during severe rain events.  This area has also been identified as an area where flows in the sanitary sewer are measurably increased during rain events.  Staff will report back to Committee on the success of the program following Phase 1 and modifications to the program will be recommended prior to the implementation of future phases.  It is anticipated that the Downspout Disconnection Program will be implemented Town-wide in a phased approach.

 

The downspout disconnection program will be mandatory for all properties where a downspout connection to the sanitary sewer is proven.  Enforcement of the downspout disconnection will follow a three-step approach: education, technical and financial assistance to homeowners and progressive enforcement.  While it is intended that the downspout disconnection program will be implemented on a Town-wide basis, this report focuses on the implementation in the Phase 1 area only.  Further evaluation of the Phase 1 results will be undertaken before wider implementation is proposed.

 

The Phase 1 program consists of the following major actions:

 

·              Sewer-Use By-law update

·              Development and Implementation of a communication and education program

·              Identification of properties with roof downspouts connected to the sanitary sewer through accurate field inspection and investigation

·              Technical assistance to home owners to address frequently asked questions

·              On-site verification that disconnections are made in a satisfactory manner

·              Provision of a financial grant to assist homeowners with the costs of disconnection on an equitable cost-sharing basis.  Grants will be provided for 80% of homeowner costs, up to $500.  Provision of grants is time limited, and will be conditional on verification that downspouts are disconnected in a satisfactory manner

·              Provision of a rain barrel to homeowners that undertake the disconnection through this program

·              Progressive enforcement of the Sewer Use By-law following the communication, education and grant eligibility period

·              Monitoring of sanitary sewer flows and rainwater discharges to evaluate the effectiveness of the program with respect to reducing sewer surcharges and back-ups caused by rainwater

·              Evaluation of the communication, education and financial assistance programs

·              Reporting back to Committee on the resource and staffing requirements and format of future phases of the program

 

A separate study entitled “Thornhill Storm Water Remediation Study” will be undertaken by the Asset Management Department to address storm system issues in the Thornhill area.  This study will evaluate the storm sewer system (minor system); and the overland flow routes and drainage channels (major system).  Recommendations for improvements to the overall system (major and minor) will be made under a separate report.

 

 

PURPOSE:

The purpose of this report is to advise Council of the proposed program to locate and disconnect downspouts that discharge rainwater to the sanitary sewerage system.

 

 

BACKGROUND:

The Town of Markham has separate sewer systems for stormwater and sanitary sewage.  Sanitary sewers are designed to convey household and commercial wastewater to Regional wastewater treatment plants.  The design of sanitary sewers allows for a small amount of infiltration of groundwater into the system (up to half the pipe capacity in large areas).  Sanitary sewers are not designed to carry any appreciable amount of rainwater runoff from roofs or other surfaces.  The stormwater sewers are designed to convey rainwater runoff and snowmelt.

 

Construction practices for municipal and private sanitary sewer systems and storm sewer systems have evolved over the past fifty years.  In the older areas of Town, owners or builders have on occasion incorrectly connected downspouts to the foundation drains or directly into the sanitary service connection pipe.  When an incorrect connection occurs, rainwater from the roofs has a direct connection to the sanitary sewer system.  Separated sanitary sewer systems in the Town have never been designed to accept direct rainwater discharge.

 

During extreme rain events, such as occurred on August 19, 2005, large amounts of clean groundwater and surface can enter the sanitary sewer system through foundation drains, as well as other infiltration and inflow points to the sanitary sewer system.  Where downspouts are also connected to the sanitary sewer system through the foundation drains, the sanitary sewer can quickly become overloaded resulting in sanitary sewer backups.  Several municipalities in Canada and the United States are embarking on complete disconnection of foundation drains from the sanitary sewer system in places where chronic basement flooding is occurring.  In addition, Waterworks is undertaking a program to locate all sources of rainwater and groundwater inflow into the sanitary sewer system.  This may lead to the identification of other system deficiencies that must be corrected.  This is a far more complex procedure, but ensures that only sewage enters the sanitary system.

 

To address the issue related to sanitary sewer backups and basement flooding during extreme weather events, staff have developed a program aimed at removing roof drainage from the sanitary sewer system.  This will be achieved through the physical disconnection of downspouts that are connected to the sanitary sewer system.  Discharge of roof drainage water to the sanitary sewer system is prohibited under the existing Markham Sewer By-Law # 436-86 and Region of York Sewage and Land Drainage By-Law # S-0064-2005-009.

 

Staff have previously made a presentation to Council explaining the impact of rainwater discharges to the sanitary sewer through downspout connections.  The staff presentation is provided as Attachment B, for reference.  At the meeting of February 4, 2008, General Committee formed the Downspout Disconnection Working Group consisting of Councillors and staff.  The mandate of this group is the development and implementation of a downspout disconnection program.  This report provides details of the program developed by the Working Group.  The rational for a downspout disconnection program has been well documented and programs have been in place for many years in other communities across North America.  The program developed with the Working Group reflects many of the “best practices” from other municipalities and reflects Council’s desire to reduce sanitary sewer backups that result in basement flooding as a result of rainwater.  The proposed financial assistance program is the most generous program that has been found for the removal of downspouts connected to the sanitary sewer.

 

Many municipalities have undertaken downspout disconnection programs in areas where basement flooding has been problematic.  Older municipalities with combined sewer systems (sewers designed to convey both sanitary sewage and stormwater) have been particularly proactive in disconnecting downspouts in order to eliminate combined sewer overflows and resulting pollution of rivers and beaches.  The downspout disconnection programs have been implemented in four common ways.  One method is for the municipality to enter on to property and remove the connection.  This is normally done with the property owner’s consent.  A second method is to encourage property owners to voluntarily disconnect, at their own cost, through an education program highlighting the environmental and flood protection benefits.  The third method is to strictly enforce mandatory downspout disconnection By-laws.  The fourth method is to provide financial assistance in the form of grants or subsidies to offset the cost of downspout disconnection.

 

Review of financial assistance practices in other municipalities identified a range of grants and cost sharing programs provided to residents.  Assistance has ranged from zero dollars in the former City of North York, to reimbursement of half the cost (up to $300) in the City of Toronto.  Several municipalities have also provided rain barrels or subsidies for water saving devices, such as low flow toilets as an incentive to disconnect.  Some municipalities have provided the disconnection service free of charge and hired contractors to do the work on behalf of the property owner.  Toronto used this method in the past and the Region of Peel is still using this type of program.  It should be noted that the City of Toronto has recently eliminated the financial assistance for downspout disconnections.  In addition, the City of Toronto has never provided financial grants or assistance to property owners where downspouts were connected to the sanitary sewer system.  The financial assistance program in Toronto only applied to downspouts disconnected from the combined sewer system and the storm sewer system.

 

The cost of completing the downspout disconnection is highly variable.  A homeowner that chooses to undertake the work himself/herself can purchase the necessary supplies for less than $200.  The costs for a reputable eavestroughing contractor to do the work will range from $600 for a property where a simple disconnection is possible, to over $1,000 for more complex situations where eavestroughs and downspouts have to be re-located.  The City of Toronto estimated that its average costs for a disconnection program provided through a municipally run contracted service was $1,300 per property (approximately $1,000 in contract costs and $300 in inspection and administration costs).

 

 

OPTIONS/ DISCUSSION:

The recommended roof downspout disconnection program is comprised of six main components:

 

1.            Communication and education program

2.            Identification of properties with rainwater discharges into the sanitary sewer from connected downspouts

3.            Technical assistance to property owners

4.            Financial assistance to property owners

5.            Progressive enforcement of the By-law

6.            Evaluation of program effectiveness, modifications, and reporting

 

The Phase 1 area selected (Attachment A) is an area of Thornhill that has historically been affected by sanitary sewer back-ups during severe rain events.  This area has also been identified as an area where flows in the sanitary sewer are measurably increased during rain events.  The Phase 1 area was serviced with sanitary sewers during the 1960s.  The date at which these homes were serviced may be a contributing factor to the large rainwater infiltration, and may also provide challenges that need to be evaluated with respect to the positive identification of downspouts connected to the sanitary sewer.  In addition, the Phase 1 area will allow staff to develop and evaluate a communication and education program that is effective for both resident owners and rental properties with absentee owners.

 

The occurrence of downspouts connected incorrectly to the sanitary sewer system is not isolated to the areas of Thornhill that were affected by basement flooding in 2005.  The older areas of the Town built prior to the 1980s are in a similar situation and will require disconnection.  Evaluation of the program in the Phase 1 area and the lessons learned will be taken into account when the Town-wide program is designed.

 

1.      Communication and Education Program

 

In order for the downspout disconnection program to be successful, an effective communication and education program must be developed and delivered.  This has been proven through the successful implementation of other Town initiatives, such as Mission Green for three stream waste collection, Pesticide Use By-law, and extended driveways By-Law.

 

In Phase 1 of the downspout disconnection program, an effective communication program will be developed by Town staff with the assistance of marketing and communication professionals and the community liaison group.  The program will include information and materials that are delivered to the entire Phase 1 Area explaining the purpose of the program and educating the community about the benefits of disconnecting downspouts from the sanitary sewer and directing rainwater onto lawns and gardens.  Public information meetings and other community events will also be used to provide details and explanation of the program.  In addition, the education program will include specific information made available directly to the property owners that are required to comply with the By-law.

 

The communication and education program will be evaluated as part of the Phase 1 program.  Any areas for improvement will be identified and considered prior to proceeding with future phases of the program.  Extensive consultation of the community liaison group will assist in the implementation of the program and in garnering valuable feedback.

 

2.      Identification of Connected Downspouts

 

Property owners and occupants may not be aware that their downspouts connect to the sanitary sewer and generally will have no means to determine whether they connect to the sanitary sewer or storm sewer.  In order to determine conclusively whether a property has downspouts that connect to the sanitary sewer, a series of on-site investigations are carried out, which include:

 

·              Visual inspection for downspouts connecting into pipes leading into the ground

·              Smoke testing to identify buildings with possible downspout connections to the sanitary sewer

·              Dye testing of downspout discharges to confirm positively that a connection to the sanitary sewer exists

 

3.      Technical Assistance to Homeowners

 

Once properties with downspouts connected to the sanitary sewer are positively identified, the individual property owners will be notified that they must disconnect the downspouts and direct the rainwater onto the surface.  Property owners will be provided with enough information that they can do the work themselves or they may choose to hire a contractor to undertake the work.

 

Technical information will include:

 

·              Clear explanation of the By-law requirements.  Provision of this information in a variety of languages will be made available

·              Frequently Asked Questions (FAQs) and answers will be provided

·              Descriptions of the various materials and equipment required to complete the work

·              Descriptions of common problems that may be encountered and means to avoid them

·              A “convenience list” of qualified contractors may be provided

 

It is anticipated that the administration of this program will require several visits to each affected property for inspections and verification.  These scheduled inspection visits can provide an excellent opportunity for knowledgeable staff to communicate the By-law requirements to the affected property owners and to provide technical information.

 

4.      Financial Assistance to Property Owners

 

Progressive enforcement of the disconnection program will begin with a twelve month period during which the Town will assist property owners by providing financial grants for up to 80% of the cost for completing the downspout disconnection, to a maximum of $500.  In addition to the financial assistance, all affected property owners will be eligible to receive one rain barrel free of charge.

 

Payment of the grant will be subject to completion of the required application, submission of original invoices, and on-site verification of the completed work by Town staff.  It is proposed that the financial assistance will only be made available for a twelve month period starting from the time that the property owners in the Phase 1 area are first advised that they have a downspout discharging to the sanitary sewer system.  After the twelve month period expires, the affected property owners in the Phase 1 area will no longer be eligible for a grant from the Town.

 

The financial assistance program is intended to facilitate rapid compliance with the By-law and is the first step in a progressive enforcement program.  Further, the individual property owner and the community as a whole benefit by reducing the potential for sanitary sewer overloading and the resultant basement flooding.

 

5.      Progressive Enforcement of the By-Law

Enforcement of the Sewer Use By-law is achieved through progressive enforcement.  It is anticipated that the majority of affected properties can be brought into full compliance within twenty-four months.  The enforcement steps include the following sequence of events:

 

Enforcement Activity

Timelines

1.      On-going Education and communication

May 2008 – August 2009

2.      Sewer Use By-Law updates

June 2008

3.      Initial communication with residents to advise them of the program, forthcoming investigations, and provide guidance

May 2008 – June 2008

4.      Identification of downspouts connected to the sanitary sewer through smoke and dye testing

June 2008 – July 2008

5.      Site visits by Waterworks staff with explanation of the By-law requirements, technical assistance, and information about compliance

July 2008 – September 2008

6.      Voluntary compliance by property owners

July 2008 – July 2009

7.      On-Site verification of disconnections

July 2008 – July 2009

8.      Financial assistance for a limited period (12 months)

July 2008 – July 2009

9.      Written notice of non-compliance, with an explanation of the By-law requirements for properties found still connected to the sanitary sewer.  Follow-up site inspections

July 2009 – September 2009

10.  Work-orders issued by the By-law Enforcement staff detailing the deficiencies to be corrected on the property in order to comply.  Follow-up site inspections

September 2009

11.  Compliance Order letters issued by the Town

May 2010

12.  Town may undertake corrective repairs on behalf of the property owner and recover the costs through property taxes

To be Determined

13.  Prosecution resulting possibly in a remedial court order upon conviction

To be Determined

14.  On-going flow monitoring of sanitary sewers in the Phase 1 area, and rainfall data collection

May 2008 – September 2010

 

6.      Evaluation of Program Effectiveness and Reporting

 

Phase 1 of the program will conclude with an evaluation of the success or failure of the program to achieve the goal of reducing the potential for sanitary sewer back-up and basement flood through disconnection of downspouts.  The evaluation will make recommendations that will affect the way in which the program is implemented Town-wide.

 

The success of the program can be measured in many ways and will consider the following factors:

 

·              Flow monitoring in the sanitary sewers to measure the reduction in rainwater infiltration.  This will indicate if the program is successful in reducing the potential for sanitary sewers to become overloaded and translates into a reduced potential for basement flooding.  Flow monitoring will be initiated at the beginning of the program to establish a baseline to measure against

·              Effectiveness of the communication and education program

·              Engagement, involvement and acceptance of the program by the community

·              Success of the financial assistance program for promoting rapid compliance

·              Compliance of absentee property owners

·              Overall number of downspout connections removed from the sanitary sewer system

 

The completion of Phase 1 of the program will permit more accurate estimates of the resources required to implement the disconnection program Town-wide.  This information will be reported to Council prior to seeking approval to proceed with future phases of the disconnection program.

 

Cost Estimation – Phase 1

 

The design and implementation of the Phase 1 Downspout Disconnection Program will require resources from a number of areas and departments.  Staff time and resources can be prioritized and reallocated from existing programs and activities during the remainder of 2008 in order to ensure that Phase 1 of program is completed.  Similarly, expenditures for professional services, consulting, contracted services, and materials can be reallocated from existing approved capital and operating accounts.  Details of these funding sources are provided on the attached Financial Information Templates.

 

The Phase 1 area is comprised of 805 single-family residential properties, 1 multi-unit residential building, and 21 commercial properties.  Previous flow monitoring results and calculations indicate that between 10-12% percent of the properties in the Phase 1 area may have downspouts connected directly to the sanitary sewers.

 

The resource requirements and costs for the Downspout Disconnection Program can be divided into four components.

 

Program Components – Phase 1

Estimated Capital Costs

1. Communication and Education Program

  • Design of the education program
  • Implementation and materials

$40,000

2. Financial Assistance Program

  • Cost Sharing – 80% of homeowner costs (up to approved maximum, and Rain Barrel

$56,000

3. Investigation and Confirmation of Connections

  • Smoke testing sewers
  • Dye testing individual building connections

$62,000

4. Sanitary Flow Monitoring and evaluation

$40,000

Total Estimated Capital Expenditure:

$198,000

 

 

 

Estimated Operating Costs per year

5. Inspection and Administration

  • Re-assigned staff time (Waterworks)

0.5 FTE ($40,0000)

6. Enforcement

  • Re-assigned staff time (Waterworks, By-Law, Clerks, and Legal)

0.5 FTE ($40,0000)

Total Estimated Operating Resource Allocation:

 1.0 FTE ($80,000)

 

 

Cost Estimation – Town-wide Project.

 

The implementation of the Downspout Disconnection Program on a Town-wide basis will require a significantly larger expenditure and effort.  The Town-wide program, if approved, would have to be implemented over a number of years.  Evaluation of the Phase 1 program will provide valuable insights that will guide and improve future phases of the program.  Prioritization of the program areas will be determined following further analysis.

 

Town-wide there are approximately 36,000 residential properties serviced during the 1960s, 1970s and 1980s that must be evaluated.  Staff have estimated that approximately 3-5% of the total (1,800 residential properties) will have downspouts that improperly discharge rainwater to the sanitary sewer.  The likelihood of improper connection decreases in newer areas and will be negligible in areas built in the 1990s or later.

 

The Town-wide disconnection of all downspouts connected to the sanitary sewer will require a multi-year program.  It is expected that the program could last between five to ten years using a phased approach.

 

The resource requirements and costs for the Town-wide Downspout Disconnection Program can be divided into four components.

 

Program Components

Estimated Capital Costs

1. Communication and Education Program

  • Update the Design of the Program
  • Implementation and materials

$100,000

2. Investigation and Confirmation of Connections

  • Smoke testing sewers
  • Dye testing individual building connections

$2,310,000

3. Financial Assistance Program

  • Cost Sharing – 80% of homeowner costs (up to approved maximum)
  • Rain Barrel

$1,008,000

Total Estimated Capital Expenditure:

$3,418,000

 

 

 

Estimated Operating Costs

4. Inspection and Administration

  • Phased program by prioritized area, over a 10-year period
  • Inspection and administration by dedicated Waterworks staff

1.5 FTE

5. Enforcement

  • Staff time required in Waterworks, By-Law, Clerks, and Legal departments

1.0 FTE

Total Estimated Operating Requirement:

2.5 FTE ($1,590,000)

 

 

FINANCIAL CONSIDERATIONS AND TEMPLATE: (external link)

Phase 1 of the Downspout Disconnection program will incur capital and operating costs and that can be funded from existing approved budgets as indicated below.  The disconnection program was not identified or budgeted as a separate project in 2008, however. the scope of work can be accommodated within the scope of work for existing projects.  It is anticipated that expenditures during Phase 1 will be $198,000.  In addition, staff resources equivalent to 1.0 FTE can be re-assigned from other projects.  Re-assigned duties are primarily in Waterworks for other compliance programs and sanitary sewer investigations.  The staff re-assignment will be necessary for approximately twenty-four months.

 

The financial table below indicates the funding sources for this project.  Funding for expenditures in Phase 1 will be split between two existing approved accounts.  Expenses for re-assigned staffing and other associated costs will be absorbed within existing operating accounts.

 

The following table is a summary of the financial considerations for this project:

 

EREP Rain Storm Damage

050-6150-7194-005

Inflow/Infiltration Source Detection

53-5399-8172-005

Total

Original Budget

$1,783,500.00

$250,000.00

$2,033,500.00

Expenditures / Commitments / and Planned work

$1,526,257.00

$0.00

$1,526,257.00

Budget Available

$257,243.00

$250,000.00

$507,243.00

Budget allocated to Phase 1 of the Program

$96,000.00

$102,000.00

$198,000.00

Budget Remaining

$161, 243.00

$148,000.00

$309, 243.00

 

The total budget for 2006 Capital project “EREP Rain Storm Damage” G/L #050-6150-7194-005 is $1,783,500 of which $1,526,257 has been committed for planned work. The unallocated balance is $257,243 of which $96,000 is allocated to Phase 1 of the Downspout Disconnection program. The remaining balance of $161,243 will be spent on numerous repair and restoration projects as a result of the August 19, 2005 rain storm.

 

The budget remaining in the Waterworks capital project “Inflow/Infiltration Source Detection” G/L # 53-5399-8172-005 will be used for investigation of sources of inflow and infiltration of rainwater into the sanitary sewer system in the remaining areas of Thornhill.  The original scope or work for the “Inflow/Infiltration Source Detection” project did not include the detailed investigative work and expenditures necessary to implement and evaluate Phase 1 of the Downspout Disconnection Program.  Therefore, the scope of work for the remainder of the project will be modified to fit the reduced budget remaining.

 

 

ENVIRONMENTAL CONSIDERATIONS:

The Downspout Disconnection program has extensive and long lasting environmental benefits.  The immediate benefits include reduced energy costs for sanitary sewage pumping and treatment.  Longer-term environmental benefits include water conservation since residents may use less drinking water for lawn and garden watering because downspouts will be discharged directly to lawns.  Removal of roof drainage from the sanitary sewer will reduce the probability of sanitary sewer backups into basements and sanitary sewer overflows to creeks and streams.

 

 

ACCESSIBILITY CONSIDERATIONS:

Not Applicable

 

 

ENGAGE 21ST CONSIDERATIONS:

The Downspout Disconnection Program will address several key aspects of the Corporate Goals outlined in the Engage 21st Century Markham project.   In particular, the goals related to Environmental Focus, Infrastructure Management, and Fiscal Stewardship are supported

 

 

BUSINESS UNITS CONSULTED AND AFFECTED:

Staff from the Asset Management Department, Waste Management, Financial Services Department, Legal Department, and By-Law Enforcement have been consulted during the preparation of this report.

 

The Business units most affected by the proposed Downspout Disconnection Program are: Waterworks and By-law Enforcement.


RECOMMENDED

                            BY:    ________________________         

                                      Jerry Klaus,                                       

                                      General Manager, Waterworks,

                                                                                               

 

                                      ________________________

                                      Peter Loukes

                                      Commission Lead, Operations and Asset Management

 

 

ATTACHMENTS:

Attachment A – Phase 1 Area and Boundaries

Attachment B – Downspout Disconnection Program, Presentation February 4, 2008

 

Q:\Commission Share\Operations and Asset Management\Reports\2008\Waterworks\Downspout Disconnection presentation\Sanitary Downspout Disconnection Program Report April 3, 2008.doc