Quality Management System Implementation Progress
DWQMS Element	Documentation Completed		Implementation		Target Date to complete
	Partial	All	Partial	Full
1. Quality Management System		P	P		September 2008
Document a QMS that meets the requirement of the DWQMS
2. Quality Management System Policy		P		P	Completed
Document a QMS Policy that provides the foundation for the QMS
3. Commitment and Endorsement		P		P	Completed
Contain a written endorsement of its contents by Top Management and the Owner
4. Quality Management System Representative		P		P	Completed
Identify a QMS Representative
5. Document and Records Control		P		P	Completed
Document a procedure for document and records control
6. Drinking-Water System		P		P	Completed
Document to provide a description of the drinking-water system
7. Risk Assessment		P		P	Completed
Document a risk assessment process that identifies hazardous events
8. Risk Assessment Outcomes		P		P	Completed
Document the identified hazardous events & identified control measures
9. Organizational Structure, Roles, Responsibilities and Authorities		P		P	Completed
Document the org. structure including respective roles, responsibilities and authorities, and
communicate this information to Operating Authority personnel and the Owner
10. Competencies		P	P		October 2008
Identify and arrange for necessary training for all personnel whose work affects drinking water quality
11. Personnel Coverage		P		P	Completed
Ensure that sufficient personnel meeting the identified competencies are available for duties that
directly affect drinking water quality
12. Communications		P		P	Completed
Describes how the relevant aspects of the QMS are communicated between Top Management and
Owner, Operating Authority personnel, Suppliers and the Public
13. Essential Supplies and Services		P		P	Completed
Identify all supplies and services essential for the delivery of safe drinking water, and to ensure the
quality of essential supplies & services in as much as they may affect drinking water quality
14. Review and Provision of Infrastructure		P		P	Completed
Document the annual review of the adequacy of the infrastructure necessary to operate and maintain
the subject system
15. Infrastructure Maintenance, Rehabilitation and Renewal		P	P		October 2008
Document a summary of the Operating Authority's infrastructure maintenance, rehabilitation and
renewal programs for the subject system
16. Sampling, Testing and Monitoring		P		P	Completed
Document sampling, testing and monitoring activities throughout the drinking water system
Quality Management System Implementation Progress
DWQMS Element	Documentation Completed		Implementation		Target Date to complete
	Partial	All	Partial	Full
17. Measurement & Recording Equipment Calibration & Maintenance		P		P	Completed
Document the activity for calibration and maintenance of measurement and recording equipment
18. Emergency Management		P	P		September 2008
Being prepared for emergency situations that could result in the loss of the ability to maintain the
supply of safe drinking water to consumers; Identify what could happen in the system to cause an
emergency, and have processes and procedures in place to prepare and response
19. Internal Audits		P	P		September 2008
Document and perform internal audits that conform to the requirement of QMS at least one every
twelve months
20. Management Review		P	P		October 2008
Document and conduct management review that evaluates the continuing suitability, adequacy and
effectiveness of the QMS at lease once every twelve months - Top Management must ensure the
review is performed identified deficiencies, and reports the results to the Owner
21. Continual Improvement		P	P		September 2008
Continually improve the effectiveness of its QMS through the use of corrective actions
Documentation Status
Partial - Not all the required documentations for the element have been completed
All - All required documentations for the element have been completed
Implementation
Partial - Only part of the documentation and activity for the element have been communicated to staff, and limited practice been put in place
Full - All completed documentations and activities for the element have been communicated to staff, and all practice been put in place
* During the internal audit process, verification will be carried out in order to determine the effectiveness of the implementation of each element