EXCELLENCE THROUGH EFFICIENCY AND EFFECTIVENESS (E3)
COUNCIL STEERING COMMITTEE

 

September 9, 200812:30 pm

Canada Room

 

 

Attendance:

 

Mayor Frank Scarpitti

Deputy Mayor Jack Heath

Regional Councillor Jim Jones

Regional Councillor Tony Wong

Councillor Joseph Virgilio

Councillor Carolina Moretti

Councillor Dan Horchik - Chair

 

Staff

 

John Livey, Chief Administrative Officer

Jim Baird, Commissioner of Development Services

Brenda Librecz, Commissioner of Community & Fire Services

Andy Taylor, Commissioner of Corporate Services

Catherine Biss, Chief Executive Officer, Library Services

Jamie Bosomworth,  Manager of Strategy and Innovation

Janet Carnegie, Dir. of Communication & Community Relations

Miriam Comerford, Senior Learning & Organizational Specialist

Catherine Conrad, Town Solicitor

Barb Cribbett, Town Treasurer

Rick Dominico, Manager of Corporate Quality

Ingrid Kutter, Town Auditor

Sharon Laing, Director, Human Resources

Peter Loukes, Director of Operations

Joel Lustig, Director of Financial & Client Services

Bill Snowball, Deputy Fire Chief

Sara Tam, Manager of Business Planning & Innovation

Andrea Tang, Manager of Financial Planning

Don Taylor, Acting Director of Strategic Services

Mark Visser, Manager of Financial Strategy & Investment

Meg West, Manager of Strategic Initiatives

Kitty Bavington, Committee Clerk

 

 

 

The third meeting of Excellence through Efficiency and Effectiveness (E3) Council Steering Committee convened at 12:40 pm, with Councillor Dan Horchik in the Chair.

 

 

1.         ADOPTION OF MINUTES OF THE E3 COUNCIL STEERING COMMITTEE MEETING HELD ON AUGUST 7, 2008

 

MOVED BY:  Mayor Frank Scarpitti
SECONDED BY:  Councillor Alex Chiu

 

That the minutes of the E3 Council Steering Committee meeting held on August 7, 2008 be adopted.

                                                                                                                  CARRIED

 

 

2.         CAO INTRODUCTION

 

John Livey, CAO, reviewed the ongoing actions of the E3 Executive Committee to strategically guide the project and review E3 business cases. Hundreds of ideas have been received and are now being reviewed and organized into a meaningful strategy for the Steering Committee to consider at a work session on September 19.

 

The objective is to ensure that continuous improvement methodology is part of the regular business plan process. The E3 Intranet site now contains: posting of E3 initiatives; E3 business case template; managers toolkit; and E3 toolkit and articles. In addition, CCC is reviewing all hiring requests and vacancies.

 

3.         E3 ROADMAP

 

Andy Taylor, Commissioner of Corporate Services, explained the three stages of E3 initiatives:

  • Initiatives that are being implemented/can be implemented now
  • Initiatives that are works in progress
  • Initiatives that require a report to Council

 

The Committee and staff agreed that a list of the ideas that are not endorsed by this Committee will be provided to Council, for information and possible further consideration.

 

The presentation included a review of numerous key initiatives under the following categories, divided by the three stages noted above:

  • Process Re-engineering/Process Improvement
  • Technology
  • Revenues
  • Conservation
  • Centres of excellence/Organization Re-alignment
  • Other

 

Total projected benefits are estimated at $4,184,000 (Operating Budget – Tax $2,835,000 and Other $1,349,000), although many of the projected impact figures have yet to be determined. Organizational impacts will be presented at the September 19th meeting. In the next steps, the E3 Executive Committee will continue to meet weekly. A presentation will be made to the General Committee on September 29, followed in October by a report in the context of the 2009 Budget and the impact on the 2010 and future Operating Budgets.

 

The Committee expressed appreciation for revenue generating ideas such as increasing revenue for the Recreation and Culture Guide. The opportunity of having staff searching and applying for grants was also supported.  It was noted that obtaining the Residential Condo Sales List to capture additional tax revenues, would be a point of negotiation with developers.

 

Other items discussed were:

-         saving land purchase costs if the sports complex (and other projects) are located in Rouge Park or on Town properties

-         integrate Council client services with the Contact Centre to avoid duplication

(note: this initiative has already begun, and a demonstration for Councillors and assistants will be arranged)

-         efficient methods of communicating with non-English speaking residents

(note: the Language Line and other methods were identified. Committee wants to ensure that all staff, including community centres, are aware of these tools)

-         four-day work week, flex hours, and tele-work, where appropriate, may provide better service and improve staff morale, as well as other benefits such as more efficient use of vehicles

-         311 location/direction system would be a long-term, Regional project

 

 

4.         NEXT MEETING

 

September 19, 2008 at 10:00 am in the Canada Room.

 

 

5.         ADJOURNMENT

 

The E3 Council Steering Committee meeting adjourned at 2:00 pm.