Report to:  GENERAL COMMITEE                   Date Report Authored:  September 29, 2009

 

 

SUBJECT:                          Request for Proposal 164-R-09 Janitorial Services for Various Locations within the Town

PREPARED BY:               Brian Millar, Civic Centre Coordinator, ext. 6190

                                            Patti Malone, Senior Buyer, ext. 2239

 

 

RECOMMENDATION:

 

1)                  THAT the report “Request for Proposal 164-R-09 Janitorial Services for Various Locations within the Town” be received;

 

2)                  AND THAT 164-R-09 for Janitorial Services for Various Locations within the Town be awarded to the second highest ranked and third lowest priced bidder, Arsenal Cleaning Services Ltd. in their proposed amount of $396,151 exclusive of GST for one year, from November 1, 2009 to October 31, 2010;

 

3)                  AND THAT the term of the contract shall be for three years;

 

4)                  AND THAT this project be funded from various Town Department’s Operating Budgets as detailed in appendix A;

 

AND THAT Staff be authorized and directed to do all things necessary to give effect to this resolution.

 

PURPOSE:

The purpose of this report is to obtain approval to award the contract for the janitorial services for various Town locations.

 

BACKGROUND:

The Town currently has a total of 19 locations requiring janitorial services with the services currently being performed by Arsenal Cleaning Services Inc.

 

This RFP was issued for the provision of Janitorial Services for the following locations:

 

·        Anthony Roman Civic Centre

·        Markham Theatre

·        Frederick Horsman Varley Art Gallery

·        Varley Art Centre

·        Operations Yard

·        Old Unionville Library

·        Women’s Institute

·        Warden House

·        Unionville Train Station Community Centre

·        Central Parks Shop

·        West Parks Shop

·        Forestry Shop

·        Markham Train Station

·        8100 Warden Avenue

·        Armadale Community Centre

·        Markham Village Library

·        Thornhill Village Library

·        Unionville Library

·        Thornhill Community Centre

 

As per the previous contract under Request for Proposal (RFP) 024-R-04, the intention of this RFP is to consolidate all locations under one contract with the preference being to award to one contractor. 

 

The following are the benefits of consolidating the contracts and awarding to one vendor:

 

·        Administrative costs and time savings issuing separate bids

·        Consolidated Billing – one monthly invoice as apposed to five separate invoices

·        Consistent level of service and standard of cleaning throughout the Town

 

OPTIONS/ DISCUSSION:

All bids were issued in accordance with the Purchasing By-law 2004-341.  The award is recommended to the second highest ranked and third lowest priced bidder.  Staff has reviewed the bid documents and is satisfied that all terms, conditions, bid prices and technical specifications comply with the Town’s requirements.

 

PROPOSAL INFORMATION:

Advertised, place and date

ETN

Bids closed on

August  19, 2009

Number picking up bid documents

49

Number responding to bid

8*

* One bidder was disqualified after bid opening as their company did not attend the mandatory site meetings on July 23/24, 2009.  As per the Town’s General Terms and Conditions Section 12, “Bidders failing to attend and register for the mandatory site meeting will be disqualified”.

 

 

 

 

 

 

 

 

 

 

 

EVALUATION RESULTS:

The evaluation team for this RFP was comprised of staff from Asset Management Department with Purchasing staff acting as the facilitator. 

 

The evaluation was based on the pre-established evaluation criteria as listed in the Request for Proposal: price 30%, operational practices 35%, and past experience of bidder 35%, for a total of 100% with resulting scores as follows:

 

BIDDER

Score (Out of 100)

Ranked Results

CG Maintenance Sanitary Products Inc*

80

1

Arsenal Cleaning Services

78

2

Empire Maintenance Industries LP

61

3

BRT Canada Inc.

57

4

Royal Building Cleaning Ltd.

53

5

In-Pro Cleaning Services

47

6

Beeta Building Services Inc.

45

7

*The lowest priced bidder ($263,473.56) (CG Maintenance Sanitary Products Inc) (CG) requested on September 25th, 2009 a withdrawal of their bid submission due to a significant calculation error in the bid submission they provided to the Town.

 

The Town’s General Terms and Conditions does not allow for any withdrawal of bids after bid closing.  In reviewing the submission from CG, Staff have recognized significant concerns about their ability to complete the work at 8100 Warden Ave and Markham Theatre based on pricing submitted, as the pricing is significantly lower than the market value and (in light of the fact that the workers will be paid an hourly wage) the quality, thoroughness of the work will suffer as a result.

 

Since, the Town’s evaluation team has a concern with CG ability to complete the work based on the pricing submitted, they are recommending awarding to the 2nd ranked company (Arsenal Cleaning Services). 

 

Arsenal Cleaning Services is the second highest ranked and third lowest priced bidder (11% higher than the 2nd lowest priced bidder) who has proven experience, provided excellent operational practices (Scheduling of Work, Health & Safety, Environmental Protection) within their submission, as well as providing qualified staff at a competitive price.

 

In comparison to the 2004-2009 Janitorial cleaning contract for the same locations,   Arsenal Cleaning Services Ltd. bid submission equates to an increase of 5% from these years, however, the prices presented are firm fixed until 2012.

 

Price submissions under RFP 164-R-09 ranged from $263,473.56 (low bidder (CG) who requested to pull out of bid process) to $697,216 (high bidder) exclusive of GST.

 

 

 

ENVIRONMENTAL CONSIDERATIONS

The bid document mandated that all cleaning products used throughout the Town for this contract shall be Eco Logo “Green” certified cleaning solutions.  The EcoLogo Program certifies products that compliment "green" cleaning programs and help to "green" the cleaning and janitorial sector. These criteria reflect environmental leadership in the cleaning and janitorial sector, and encourage reduced environmental impacts.

 

Advantages of EcoLogo certified products are, but not limited, to being readily biodegradable (better for the environment), contain very low VOC’s (volatile organic composites) that keep indoor air pollution to a minimum.

 

FINANCIAL CONSIDERATIONS

 

 

Balance remaining will be used for other facility maintenance expenditures/ contracts.  For further account details, please refer to appendix A.

 

The remaining expenditures for 2009 (August to December), estimated at $65,692 (excluding GST) to be provided from the various Departmental Operating Accounts as illustrated in Appendix A)

 

 

HUMAN RESOURCES CONSIDERATIONS

Not applicable.

 

ALIGNMENT WITH STRATEGIC PRIORITIES:

Not applicable.

 

 

BUSINESS UNITS CONSULTED AND AFFECTED:

Not applicable.

 

 

RECOMMENDED

                            BY:    ________________________          ________________________

                                      Steve Andrews                                   Brenda Librecz,            Director of Asset Management                                      Commissioner, Community

                                                                                                & Fire Services

 

ATTACHMENTS:

Appendix A – Budget Allocation