Report to: Development Services Committee                            Date Report: June 22, 2010

 

 

SUBJECT:                         Drive-through Facilities Design Guidelines

                                            File No.: SD 03 016698

PREPARED BY:              Sally Campbell, Senior Planner – Urban Design

 

 

 

RECOMMENDATION:

1)                  That the report entitled, `Drive-through Facilities Design Guidelines, File No. SD 03 016698`, dated June 22, 2010, be received;

 

2)                  That the guidelines presented in the Town of Markham Drive-through Design Guidelines prepared by M. Behar Planning & Design Inc. be endorsed in principle;

 

3)                  That Staff have regard for the guidelines during their review of development proposals and applications;

 

4)                  That Staff continue to work towards bringing forward an Official Plan Amendment and Town-wide Zoning By-law to provide a strong policy basis for the Design Guidelines and to better regulate the location and design of new drive-through facilities;

 

5)                  And that Staff be authorized and directed to do all things necessary to give effect to this resolution.

 

1. Purpose                     2. Background                     3. Discussion                         4. Financial       

 

5. Others (HR, Strategic, Affected Units)                                   6. Attachment(s)

PURPOSE:

The purpose of this report is to present the final draft of the Drive-through Design Guidelines prepared by M. Behar Planning & Design Inc. (MBPD) in consultation with Staff, members of the drive-through industry and their representatives and local ratepayers associations.

 

The report seeks the authorization of Committee to allow Staff to implement the Design Guidelines, which will provide developers with a clear understanding of the Town`s design requirements and expectations for drive-through facilities during the preparation of proposals and during the review of development applications involving drive-throughs.

 

The Guidelines are also intended to provide the basis for the development of new policy and zoning.  Through this report Staff request that Committee support the ongoing work to bring forward an Official Plan Amendment that would provide the policy basis for new zoning by-law provisions.  These zoning provisions are intended to provide clarity and certainty for the development sector and businesses / residents of Markham regarding the Town`s preferred location for drive-through facilities, what types of development applications and approvals are required and details relating to setbacks, stacking lane length and orientation, parking requirements etc.

 

 

BACKGROUND:

In June 2008, Committee received a presentation by Staff regarding concerns with respect to drive-throughs, what other Municipalities have done and a possible strategy to mitigate concerns.  Following the direction of Committee, Staff obtained a legal opinion regarding the likelihood of success of a zoning by-law establishing a total prohibition on drive-through facilities being upheld.  A legal opinion was sought and in a report to Committee in November 2008 Staff advised that the Town not attempt a prohibition on all drive-throughs, but instead proceed with preparing strong urban design guidelines and development standards to ensure that pedestrian safety and streetscape considerations are not compromised, and a more sustainable form of development achieved.  These guidelines were to be accompanied by a by-law that defined drive-throughs as a separate land use, prohibiting them within specified areas and prescribing certain criteria, such as separation distances, in areas where they may be permitted.

 

Staff was directed to report back to Development Services Committee with recommendations regarding development standards and urban design guidelines.  The guidelines were anticipated to include provisions to:

 

      integrate operational elements of the site, e.g. pedestrian, cyclist and motor vehicle movements;

      enhance views from public streets and contribute to a high quality public space;

      create a safe and comfortable pedestrian and cyclist environment; and

      minimize impacts on adjacent or nearby land uses.

 

The development standards were anticipated to include provisions such as:

 

      prohibit drive-throughs in specified zones e.g. zones that permit residential uses;

      prohibit drive-throughs within a certain distance of residential uses;

      prohibit queuing lanes within certain distances of a street; and

      prohibit queuing lanes between the building and the street.

 

M. Behar Planning & Design Inc. (MBPD) was retained in August 2009 to undertake a study to research current municipal practice and obtain stakeholder input, to prepare a set of design guidelines for drive-through facilities and associated stacking and parking areas; and, to inform and feed into the creation of an implementing zoning by-law amendment to be prepared by Town Staff.

 

OPTIONS/ DISCUSSION:

Following an inception meeting with Staff, MBPD undertook the following stages during research and development of the Guidelines:

 

Stage One

·      Analysis of existing applicable Markham planning policy framework (including Provincial Policy and guidance)

·      Review of drive-through characteristics and impacts

·      Survey of Ontario Municipalities’ experiences with drive-through facilities, including current policies, by-law provisions, design guidelines and practices

·      Review of existing drive-through facilities within Markham

·      Examination of areas within Markham where prohibiting / discouraging drive-throughs would be advantageous from a land use planning and urban design standpoint.

 

Stage Two

·      Stakeholder Workshop (October 7, 2009).  In addition to Town Staff, approximately 30 people attended representing various affiliations and professional expertise.

 

Stage Three

·      Preparation of Draft Guiding Principles and Guidelines (October – November 2009)

·      Presentation to Development Services Committee Part A (December 2009).  Deputations from industry stakeholders revealed dissatisfaction with some of the guidelines and the wording in the introductory sections relating to perceived negative impacts of drive-through facilities. 

 

Stage Four

·      Detailed discussions with members of the fast service food industry and their representative to accommodate some of the operational requirements and ensure a fair and balanced set of guidelines were produced (meetings in March and May 2010)

·      Refinement and finalization of Guidelines for presentation to Committee for endorsement.

 

Structure of the Guidelines document

The first three sections provide background and an introduction to the study and to the guidelines.  These sections include policy context, characteristics of drive-through facilities, issues and challenges presented by this form of development and details of the public consultation process, including the stakeholder’s workshop and ongoing consultation with industry representatives.  The Guidelines are attached to this report as Appendix 1.

 

The Guidelines themselves are arranged as follows (the number in brackets indicates the number of separate guidelines under each heading):

·        Locational Criteria (1)

·        Site Size (3)

·        Relationship to Adjacent Uses (4)

·        Site Access, Vehicular and Pedestrian Traffic (7)

·        Stacking & Queuing (10)

·        Buildings and the Streetscape (13)

·        Landscaping, Signage and Lighting (14)

·        Servicing & Utilities (3)

 

The overall intent of the guidelines is to assist in regulating the layout, built form and appearance of drive-through facilities as well as to assist in mitigating any adverse impacts.  The guidelines will provide direction during the pre-consultation and planning approval process to promote, properly assess and achieve appropriate forms of drive-through development.

 

Gas stations not included

During the course of the study, stakeholders representing the petroleum sales industry raised concerns that gas stations and their associated services present a different set of locational and operational challenges.  Furthermore, at the meeting of Development Services Committee on December 1, 2009 the matter of applying the guidelines to car wash facilities was raised.

 

As a result, it is proposed that a separate set of guidelines be prepared that can better respond to the unique circumstances, including safety considerations, at gas stations whether these have a drive-through food service component / car wash or not. 

 

The location of auto related development, which includes gas stations, is currently well regulated through existing Official Plan policy and zoning; although some minor adjustment to current development standards relating to set backs and location of stacking lanes may be required.   It is considered that effective design guidelines for gas station developments will provide a useful planning / design tool in the future and, while many of the basic design principles applied to the other drive-throughs will apply to gas stations, some specific guidelines will be adapted to respond to the operational constraints prevalent at gas stations.

 

Staff will prepare these guidelines in-house with a view to bringing these forward by the end of 2010/early 2011. The Canadian Petroleum Products Institute and other stakeholders will continue to be engaged in the process.

 

Official Plan Amendment

Staff plan to bring forward an Official Plan Amendment later in the year, which will provide a strong policy basis for the ongoing implementation of the Drive-through Guidelines as well as a foundation for new zoning by-law provisions.  It is not the intent to regulate the location of drive-through development through the Official Plan, but to provide certainty and clarity to the development sector and Markham residents as to the Town`s expectations in terms of the type of development application required for drive-through development proposals and general locational considerations.  Furthermore, identifying drive-through facilities as a distinct and separate land use within the Official Plan will assist in ensuring that this type of land use is afforded careful attention as the Town works towards delivering intensification, mixed land uses, and development.

 

Zoning By-law Amendment

During preparation of the Official Plan Amendment noted above, Staff will also finalize new zoning by-law regulations, which will provide development standards informed by the guidelines.  It is intended that the Town-wide Zoning By-law relating to drive-through facilities will regulate the following:

 

·           Zones / areas where drive-throughs are not permitted

·           Distance separation requirements between the drive-through and any zone boundary where residential development is a permitted use

·           Lot requirements – area, frontage

·           Number of drive-through facilities permitted on a lot

·           Length and location of stacking lane

·           Setbacks and width of landscape strips

·           Special Parking Standards

 

FINANCIAL CONSIDERATIONS AND TEMPLATE: (external link)

There are no financial implications to the Town at this time.

 

HUMAN RESOURCES CONSIDERATIONS

Not applicable.

 

ALIGNMENT WITH STRATEGIC PRIORITIES:

Through the implementation of endorsed Drive-through Design Guidelines Staff can work towards achieving balanced, sustainable growth and creating policies related to reducing car reliance, achieving safe-streets and protecting our air quality.

 

 

BUSINESS UNITS CONSULTED AND AFFECTED:

Planning & Urban Design have been involved in the study and development of the Guidelines and will be responsible for their implementation.

 

RECOMMENDED

                           BY:    ________________________          ________________________

Biju Karumanchery, M.C.I.P, R.P.P              Jim Baird, M.C.I.P, R.P.P

                                             Senior Development Manager          Commissioner, Development

                                                                                                                                Services

 

 

 

 

ATTACHMENTS:

Appendix 1 – Town of Markham Drive-though Facilities Design Guidelines

 

 

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