General Committee

 

 

 

 

 

TO:

Mayor and Members of Council

 

 

 

 

FROM:

Alan Brown, Director of Engineering

 

 

 

 

PREPARED BY:

Lorenzo Mele, TDM Coordinator

 

 

 

 

DATE OF MEETING:

2005-Jun-20

 

 

 

 

SUBJECT:

Smart Commute 404-7 (TMA)

Transportation Management Association

 

 

 


 RECOMMENDATION:

 

That the Mayor and Town Clerk be authorized to execute a Memorandum of Understanding (MOU) and all other related documents, between the Town of Markham, Town of Richmond Hill, Markham Board of Trade, Richmond Hill Chamber of Commerce and the Regional Municipality of York, to the satisfaction of the Director of Engineering, Town Solicitor and the Chief Administrative Officer to establish the Smart Commute 404-7 Transportation Management Association;

 

And that one member of Council be appointed to act as the Town representative on the Smart Commute 404-7 Program Committee;

 

And that the tendering process be waived in accordance with Purchasing By-Law 2004-341, Part II, Section 7 (1) which states “When any of the following conditions apply, the Treasurer and the Manager of Purchasing may, in consultation with the appropriate Director, negotiate a contract for the supply of goods and services without a competitive process, which shall be submitted to the Chief Administrative Officer for approval…….

 

(h) Where it is necessary or in the best interests of the Town to acquire non-standard items or Consulting and Professional Services from a preferred supplier or from a supplier who has a proven track record with the Town in terms of pricing, quality and service.”

 

And that the Town of Markham enter into a contract with the Markham Board of Trade, for the provision of consulting services and a commuter options program for Markham businesses with an upset limit of $43,000 for the balance of 2005 (July-Dec.), funding for which is included in the Engineering Department Capital Projects #6141 and #6504 (Urban Transportation Showcase Program);

 

And that York Region Transit be requested to include Smart Commute 404-7 as a participant of the YRT - Volume Incentive Pilot program.

PURPOSE:

 

Following the report of January 24, 2005 to Committee entitled Transportation Management Association Consolidation this report requests that Council endorse and support the establishment of the Smart Commute 404-7 Association and the delivery and operation of a commuter options program to Markham businesses by the Markham Board of Trade.

 

EXECUTIVE SUMMARY:

 

The Town has been working with key stakeholders in the business community, transportation industry and other levels of government over the past few years to obtain support and build the partnerships required to form a Transportation Management Association to serve Markham businesses. These focused and collaborative efforts have allowed the Town to reach this objective and today we are poised to establish the Smart Commute 404-7 Transportation Management Association (TMA).

 

The initiative in Markham is a component of a GTA-wide joint municipal undertaking that is being supported in part by Transport Canada through the Urban Transportation Showcase Program. The TMA provides an institutional framework to deliver commuter options programs and services to business and commuters in the Town of Markham. The aim is to help businesses discover alternatives to the drive alone trip and improve the quality of life of their employees, customers and visitors through the provision of mobility choices. The TMA is also a single source of information that motivates and demonstrates to employers and employees how to use commuter options to save time and money as well as representing the interests of the business community on transportation issues to relevant organizations and institutions.

 

BACKGROUND:

The process to develop a transportation management association in the Town of Markham began in 2002 and was formulated in consultation with Rick Williams, Executive Director – Lloyd District TMA, Portland Oregon. Since that time the Town has been working with all concerned stakeholders on the development of the TMA including a sharing of staff and financial resources.

 

Awareness and Consultations

To gain support for the TMA development in Markham, an initial awareness and consultation process was established.  Key stakeholders were informed and consulted regarding the benefits of forming a TMA to deliver a commuter options program, and to better understand private sector concerns surrounding transportation in Markham. The awareness and consultation process was billed as a Transportation Management Initiative (TMI) and sessions were delivered within two distinct employment areas, Markham Centre and another that Markham shares with Richmond Hill, in the Highways 404 and 7 corridor business parks. This initial approach introduced the plan in two specific geographic areas in order to provide a focus to the stakeholder consultations.

 

 

 

 

Steps to TMA Development

Once the initial stakeholder awareness and consultation sessions were completed, a follow up process to move the initiative from concept to reality was established, and business leaders in Markham (Markham Centre and 404-7 area) including Richmond Hill and the Region of York were recruited to participate on a TMI Steering Team.

 

The consensus driven, stepped approach that was employed is outlined as follows:

 

1.         Identify Area and Participants

2.         Consensus on transportation related business issues

3.         Consensus on business goals and objectives

4.         Develop and validate mission and goals

5.         Develop preliminary commuter options

6.         Conduct market research

7.         Consider governance and organizational structure

8.         Prepare work plans and budget

 

Launching the Initiative

The next step to moving the process forward involved a formal introduction of the program to the larger business communities of Markham and Richmond Hill and a launch event was hosted on July 7, 2004. Representatives of over 50 Markham and Richmond Hill firms were in attendance to learn more about transportation improvements in the area and the commuter options services that the TMA would soon be offering to them and their employees. 

 

Commuter Options

The ways that employees can travel to or from their place of work, other that driving alone in their automobile are considered commuter options. Popular commuter options include public transit, cycling, carpooling and teleworking. A commuter options program is any collection of steps or initiatives that make these options more attractive choices, and encourage their use. 

 

DISCUSSION:

Determining an appropriate organizational structure and governance model for the TMA, which would ensure accountability and responsibility for the actions and management of the association’s activities, required a series of final steps and the following is a summary of the key elements that have been included in the M.O.U.:

 

Governance

Following the launch and introduction of the Smart Commute 404-7 initiative to the larger business community in Markham and Richmond Hill, the Steering Team moved to the next step in the TMA development process, which was to consider and define the emerging association’s governance and organizational structure, including the preparation of a draft business plan. A consultant team, with expertise in the formation of not for profit ventures, was retained by the Town of Markham to support the Steering Team as they worked to define governance and develop the business plan for the delivery of the association’s programs and services.

 

The organization and governance review and business planning process considered the value of including the 404-7 and Markham Centre initiatives within one governance model.  The rationale for a consolidated governance structure focused on making the best use of the limited financial and staff resources, as well as the geographic proximity of the two areas. The 404-7 Steering Team extended an invitation to create one combined initiative and Markham Centre businesses accepted.

 

Over the course of Fall 2004 the 15 plus members of the unified Steering Team, led by the consultant and staff working group, endeavored to consider governance options for the association through a series of facilitated discussions, workshops and key stakeholder interviews. The results of the interviews, combined with the governance workshop feedback and direction received from Steering Team members, allowed the consultant group to draft a set of governance policies, an associated organizational model and draft bylaws.

The stakeholder consultations considered the framework required to create a new and incorporated association that would deliver and manage transportation demand management activities in Markham and Richmond Hill. Draft materials were presented and reviewed including bylaws, Board policies and an associated business plan to ensure that the association’s operational objectives were clearly defined.

 

Upon final review of this defined approach (incorporate a new organization) the Steering Team recommended the adoption of the draft business plan and associated budget, however from a governance and organizational perspective the recommendation of the Steering Team was to align the operations of the proposed Association with that of the Markham Board of Trade, (MBT) and Richmond Hill Chamber of Commerce (RHCOC).

 

The merits of this approach include but are not limited to the following:

·        Connection to existing marketing and networking contacts

·        Established administration and financial systems

·        Opportunity to bundle commuter options  services as value added for MBT membership

·        Host organizations recognized voice of business

 

MBT shall oversee management of the implementation of Smart Commute 404-7 programs in Markham and the RHCOC shall oversee management of the implementation of Smart Commute 404-7 programs in Richmond Hill.  MBT and RHCOC shall jointly manage Smart Commute 404-7 through the offices of the Chief Executive Officers of the MBT and RHCOC.

 

Mandate of Smart Commute 404-7

 

The mandate is to:

  • Help employers in Markham and Richmond Hill improve the quality of life of their employees, customers and visitors through the provision of transportation options.
  • Provide a single source of information that shows employers and employees how to use commuter options to save time and money.
  • Represent the interests of our business community on transportation issues to relevant bodies.

Program Committee structure/representation

Initially, the Committee shall consist of nine (9) individuals (the “members”).  The members shall initially be as follows:

 

·        1 Board Representative from RHCOC;

·        1 Board Representative from MBT;

·        1 Councilor appointed by the Town of Richmond Hill;

·        1 Councilor appointed by the Town of Markham; and

·        5 business representatives appointed jointly by mutual agreement between RHCOC and MBT.

 

Responsibilities of the Committee

It is the responsibility of each Committee member to make informed decisions and act with due diligence on behalf of Smart Commute 404-7.  To that end, Committee members are responsible for attending Committee meetings, reading and reviewing support materials, actively participating in meetings and initiatives and generally supporting the recommendations of the Committee.

 

Specifically, Smart Commute 404-7 Committee members will:

·        Exercise and demonstrate leadership

·        Share duties and support each other in their Committee roles

·        Take actions and make decisions that reflect legal and financial responsibility and due diligence

·        Advance the credibility, integrity and reputation of the Transportation Management Association

·        Demonstrate knowledge of the transportation issues impacting in the TMA area, the Strategic Plan that will be prepared by the inaugural Committee during the first year of operation

·        On retirement from the Committee, provide feedback on Committee processes and identify opportunities for improvement

 

 

 

Committee Remuneration

The Committee members shall serve as such without remuneration but shall be entitled to be paid their traveling and other expenses properly and actually incurred by them in attending meetings of the Committee or of the members.

 

 

 

 

 

 

 

Association Staffing

Smart Commute 404-7 will require a team of skilled and dedicated staff in order to achieve its mandate and the Association shall retain the services of a Director to manage the daily operations.  The Director shall be selected by the Committee and shall report directly to the Chief Executive Officers of RHCOC and MBT. 

 

It is expected that Smart Commute 404-7 shall also retain the services of two Field Coordinators, one based in the RHCOC office and the other based in the MBT office.  The Field Coordinator based in the RHCOC office shall focus his or her efforts on transportation demand management programs for the Richmond Hill area.  Similarly, the Field Coordinator based in the MBT office shall focus his or her efforts on transportation demand management programs for the Markham area. Administrative support may also be required for Smart Commute 404-7.  The need for administrative support services shall be determined by the Committee and provided by the MBT and RHCC. 

 

Private sector contribution in the form of Employer Transportation Coordinators (ETC’s) is essential to the implementation of commuter options at specific work sites. Each participating firm will be requested to identify an individual able to spend 1- 2 hours per week, and with support from the Smart Commute 404-7 Field Coordinator, to deliver commuter options programs at their company.

 

Financial Management

The Town of Markham has budgeted $43,000 for the balance of 2005 (July-Dec.), through the Engineering Capital Budgets #6141 and #6504, to pay for transportation demand management services provided by Smart Commute 404-7. Additional financial commitments of the Town of Markham for 2006 and 2007 during the Urban Transportation Showcase Program period, which ends March 31, 2007, are subject to further approval by Council. Beyond March 31, 2007, Town of Markham financial support for Smart Commute 404-7 is anticipated to relate to membership fees only.

 

Once the MOU is in place staff will prepare the terms of reference including a program monitoring and evaluation framework and payment schedule to support and control the agreement/contract between the Town and the Markham Board of Trade for the delivery of a consulting services and a commuter options program for Markham businesses. Smart Commute 404-7 shall maintain financial books and records separate from the Markham Board of Trade and the Richmond Hill Chamber of Commerce. In the financial records of Smart Commute 404-7, there shall initially be specific allocation of revenues and expenses to grants, membership fees, sponsorships and staffing, office, program, communications and governance expenditures.  Changes to the initial accounting practices, including but not limited to practices related to the allocation and reporting of revenues and expenses, shall be approved by MBT and RHCOC.  Smart Commute 404-7 shall not enter into any contract with a financial commitment in excess of $1,500 without prior approval of MBT and RHCOC. 

 

 

York Region Transit – Volume Incentive Pilot program (VIPP)

York Region Transit Committee at its meeting of May 13, 2004 approved the introduction of a Volume Incentive Pilot program. This program will allow a price discount on YRT fare media to participating corporations and institutions based on a commitment to purchase a minimum monthly pass volume for a one-year period. The Town has been working with YRT to support the development and introduction of the VIP program to the business community in Markham through the Smart Commute 404-7; however, YRT staff has identified that the TMA may not be able to participate in the pilot program. Town staff are strongly of the view that the TMA member companies should be allowed to participate in the VIP program. Upon the TMA establishment, as set out in the Memorandum of Understanding, it is recommended that YRT and YRTP include Smart Commute 404-7 in the pilot program as a special consideration.

 

BUSINESS UNITS CONSULTED

The Legal and Finance Departments have been consulted in the preparation of this report.

 

 

FINANCIAL CONSIDERATIONS:

Funding, up to $43,000 for the balance of 2005 (July-Dec.) for the Town of Markham to receive consulting services and the provision of a commuter options program for Markham businesses from the Markham Board of Trade is included in the Engineering Department Capital Projects #6141 and #6504 (Urban Transportation Showcase Program).

 

For the period April 1, 2005 to March 31, 2007 the Region of York and Transport Canada have each committed $120,000 to TMA operations, and the Town of Richmond Hill has committed $50,000. Municipal funding contributions from Markham (¾) and Richmond Hill (¼) have been set to reflect the size and scope of the target market areas. The private sector contribution for the first year is projected at up to $154,400 as in-kind contributions related to office lease and administration. Included in this amount are the contributions of the on site business contacts (Employee Transportation Coordinators), that will be vital to the success of Smart Commute 404-7. Over the next three years the intention is that the association will move towards a self sustaining funding model and revenue considerations beyond the UTSP period ending March 31, 2007 will become the responsibility of the Smart Commute 404-7 Program Committee.

 

 

 

 

 

 

 

 

 

Alan Brown, C.E.T.

Director of Engineering

 

Jim Baird, M.C.I.P., R.P.P.

Commissioner of Development Services