TOWN OF MARKHAM PUBLIC LIBRARIES

 

Regular Meeting

 

Minutes of Meeting held on Monday, November 26, 2007; 7:25 p.m.,

10 Allstate Parkway, 8th Floor, Markham

 

Present from the Board:

Ms Patricia Durst, Chair

Councillor Alex Chiu (from 6.1.1 to 9.0)

Ms Ada Leung

Regional Councillor Jack Heath (from 6.2)

Mr. Justin Hung

Mr. William Jeyaveeran

Mr. Mahendra Naik

Councillor John Webster (from 6.1.1)

 

Present from Staff:

Mrs. Catherine Biss, CEO and Secretary-Treasurer

Mr. Larry Pogue, Director, Administration & Operational Support

Ms Debbie Walker, Director, Library Strategy & Innovation

Mrs. Diane Macklin, Marketing & Programming Strategist

Mr. Mohammed Hosseini-Ara, Director, Service Excellence

Mrs. Jane Byrnes, Board Secretary

Ms Amy Caughlin, Branch Manager, Markham Village Branch

Mr. Patrick Pan, Branch Manager, Unionville Branch

Ms Judi McCallum, Branch Manager, Angus Glen Branch

 

 

Guests:

 

Mr. Joe Matthews

Mr. Mike Shatil, Project Manager, Markham Village Library Project

 

Regrets:

Ms Cheryl Giblon, Vice Chair

Ms Deborah Jestin

Ms Shamira Madhany

Ms Rashi Sharma

Ms Lan Sum

 

 

 

1.0               AGENDA

 

1.1               Call to Order/Approval of Agenda

 

The Chair started the meeting at 7:25 p.m.  A quorum was not formed.  Members present were:  Mrs. Durst, Ms Leung, Mr. Naik, Mr. Hung, and Mr. Jeyaveeran.  The Chair proceeded with the meeting but noted motions could not be made until a quorum was present.  She suggested the Board start with Education.

 

7.2 Balanced Scorecard/Strategic Plan Update was heard at this time followed by:

 

6.1.1          Building Program

6.1.2          SOLS Meeting

6.2        Monthly Library Meeting/Outreach Reports

6.3        Monthly Outreach Activity Sheet

7.2         Board Leadership Newsletter #93/Policy Governance

 

 

Councillor Chiu and Councillor Webster joined the Meeting.  A quorum was formed at 9:25 p.m. while agenda item 6.1.1 was under discussion.  The Chair called the meeting to order.

 

Moved by:         Ms Leung

Seconded by:  Councillor Chiu

 

RESOLVED THAT:  The agenda be approved.

 

Carried.

 

1.2               Declaration of Conflict of Interest

 

None.

 

1.3               Due Diligence

 

Chair asked the CEO:  Have the taxes and GST been paid and are we in environmental compliance?  The CEO responded:  To the best of my knowledge and belief.

 

 

1.4               Delegation (Ownership/Linkages)

 

None.

 

1.6         Chair’s Comments

 

No Comments

 

1.7        In Camera

 

Moved by:         Ms Leung

Seconded by:    Mr. Hung

 

RESOLVED THAT:  The Board meet In Camera at 10:12  p.m.

 

Carried.

 

Moved by:         Ms Leung

Seconded by:    Mr. Hung

 

RESOLVED THAT:  The Board returns to its regular meeting at 10:35 p.m.

 

Moved by:         Councillor Webster

Seconded by:    Mr. Jeyaveeran

 

RESOLVED THAT:  The motions In Camera be ratified.

 

Carried.

 

2.0               CONSENT AGENDA

 

The Chair asked if Members wished to discuss any items from the Consent Agenda.  There were no items requested for discussion.

 

 

            Moved by:         Councillor Chiu 

            Seconded by:    Mr. Naik           

 

            RESOLVED THAT:  The consent agenda be received.

 

            AND THAT:  The Consent Agenda comprising of items:

 

2.1        Approval of Consent Agenda

2.2        Minutes of meeting, October 22, 2007

2.3        CEO’s Highlights

2.4        Communication/Correspondence:

2.4.1     Loving Life in Markham, The Era/Banner/Liberal/ Economist & Sun, Thurs., Oct. 18 to Wed., Oct., 31, 2007

            2.4.2     Librarians at the gate, The Star, November 3, 2007

            2.4.3     Except from General Committee Mtg. Oct. 29, 2007

            2.4.4     Memo dated Oct 2, 2007, from Sheila Birrell, re Absenteeism

2.4.5     Programming & Charrette, East Markham Community Centre and Library, General Committee, September 20, 2007

            2.4.6     Bringing the reading room into the digital age, Globe and Mail, Saturday, November 10, 2007

2.5(7.2) Board Newsletter -#93

2.6(3.3) Annual Monthly Policy Monitoring:

            2.6.1     GP-2b Board Job Description – A. Leung

            2.6.2     BCL-2b Accountability of the CEO – W. Jeyaveeran

 

Are hereby approved as written and the CEO of the Library is hereby authorized and directed to take such action that may be necessary to give effect to the recommendations as thererin contained.

 

Carried.

 

Minutes of Meeting – October 22, 2007

 

Moved by:         Councillor Chiu

Seconded by:    Mr. Naik

 

RESOLVED THAT:  The Minutes of the meeting held on October 22, 2007 be approved.

 

Carried.

 

3.0               MONITORING (delegation-ownership linkages)

 

3.1               Compliance list of internal monitoring reports and Discussion Led by Members

 

3.1.1          Executive Limitations:  EL-1General Executive Constraints – J. Hung

 

Mr. Hung led the discussion on Executive Limitations El-1 General Executive Constraints.  He read the Executive Limitation and stated it is very straightforward.  He did not receive any emails from the Members and he had no concerns.

 

Moved by:         Mr. Hung

Seconded by:    Mr. Naik

 

RESOLVED THAT:  The monitoring report Executive Limitations EL-1 General Executive Constraints be received and accepted.

 

Carried.

 

3.1.2          Executive Limitations:  EL-2a Customer Relations – D. Jestin

 

Ms Jestin had previously advised the Chair she did not have any concerns and had not received and questions from the Members.

 

Moved by:         Councillor Chiu

Seconded by:    Mr. Naik

 

RESOLVED THAT:  The monitoring report Executive Limitations EL-2a Customer Relations be received and accepted.

 

Carried.

 

4.0               ENDS

 

5.0               GOVERNANCE

 

6.0               OWNERSHIP LINKAGE

 

6.1        Outreach Reports

 

6.1.1     Building Program – M. Shatil

 

Mr. Shatil provided a progress report and a pictorial update on the exterior and interior of the building.  The official opening is scheduled for December 15. 

 

Mr. Hosseini-Ara reminded Members of the site visit scheduled for tomorrow.  Hardhat and boots are required for the tour.

 

A large sign has been posted on the window facing Highway 7 in the Teen area indicating the countdown to opening.

 

6.1.1          SOLS Meeting – J. Hung

 

Mr. Hung attended the SOLS Meeting for Trustee Council 5 earlier this month.  He mentioned two items that were discussed at the Meeting:  advocacy activities and the process of CEO evaluation.

 

The spring meeting will be held either at the Pickering or Ajax Public Library.  He invited SOLS to hold their meeting in the fall of 2008 at Markham Village Library.

 

6.2               Monthly Library Meeting/Outreach Reports - Members

 

The following Members reported on outreach activities:

 

Mr. Naik

Small Business Month – How to develop a business plan

 

Ms. Durst

Councilllor Webster

Regional Councillor Heath

 

Cornell Advisory Committee – Tour of Vellore Village

 

It was noted Ms Jestin and Ms Caughlin attended the Markham Village Santa Claus Parade.

 

Regional Councillor Heath commended Ms Macklin and Ms Cooper for attending the Festival of Lights on an extremely cold night.  The event was very successful with the distribution of MPL glow balls. 

 

The Chair asked the Members if they would like to be part of a judging panel for the Optimist Club Writing Contest “Today’s Choices Shape My Future”.    Regional Councillor Heath and Mr. Hung volunteered.  The Chair indicated she will contact Ms Jestin to see if she would be available.  The cut-off date for entries is January 15 at the Library and the judging should be completed by late February.

 

The Pickering Public Library Board Meeting visit was cancelled due to weather.  The visit has been rescheduled to April 24, 2008.

 

The East Markham Charette is scheduled for December 6 at 6:00 p.m. in the Council Chamber.  The Chair urged Members to attend.  An email will be sent by the Board Secretary reminding Members to attend.

 

The Chair requested Members to advise the Board Secretary by email the sessions they wish to attend at the SuperConference by December 1.          

 

6.3               Monthly Outreach Activity Sheet

 

7.0               EDUCATION

 

7.2         Board Leadership Newsletter #93/Policy Governance – A. Leung

 

Mr. Leung introduced the Board to a very useful website:  www.policygovernance.com, which was set up by Carver. She found the overall website very useful and a new frequently asked questions section to be very informative. 

 

7.3         Balance Scorecard/Strategic Plan Update – J. Matthews

 

The CEO introduced Mr. Joe Matthews who is the consultant retained to help the Library through the Balanced Scorecard process and the Strategic Plan 2007 and beyond.  Ms Walker provided a slide presentation on the need for strategic planning and with Mr. Matthews provided the Balanced Scorecard presentation.

 

Mr. Matthews provided an explanation of the development of MPL strategic map:  Customer Experience Perspective, Resource Perspective, Learning & Growth Perspective and Financial Perspective. Under each section, performance measures were identified including: strategy, measures, targets and projects.

 

Ms Walker introduced the new mission statement “The place where Markham’s communities come together to imagine, learn and grow”.

 

8.0               INCIDENTAL INFORMATION

 

8.1               MPL Renaming – D. Walker

 

Ms Walker explained the need for MPL renaming and the required steps associated with this process.   The CEO provided the background leading up to this change.  Discussion arose regarding the domain name.  It was suggested that various domain names be registered.

 

It was suggested the Board Minutes should be placed on the agenda of General Committee under correspondence and a copy be sent to the Town Clerk.  It was also suggested that the Board Minutes should always be sent to General Committee under correspondence.   It was also suggested the new classification system should be presented at General Committee sometime soon.

 

Moved by:         Mr. Naik

Seconded by:    Mr. Hung

 

RESOLVED THAT:  The Board approve changing the business name “Markham Public Libraries” (using the plural form of “library”) to “Markham Public Library” (using the singular form of “library”).

 

AND THAT:  The Board authorize the Town of Markham Legal Department to secure external legal counsel to take all required actions to register an “official mark” for the name(s) used by Markham Public Libraries/Markham Public Library, to obtain greater protection for the names.

 

AND THAT:  The Renaming Implementation Plan be endorsed.

 

Carried.

 

8.2               Annual Board Dinner Update – P. Durst

 

Ms Jestin has booked the Artisan restaurant as the venue for the Annual Board Dinner on January 18, 2008 at 6:30 p.m. for 7:00 p.m.

 

8.3               Annual Library Celebration Reminder

 

The Chair reminded the Board that  the Annual Library Celebration will be held on November 30 at 5:30 p.m.  There will be a nominal fee for additional guests.  The Board Secretary will confirm location of the celebration.

 

8.4               Markham Village Opening - Update

 

Ms Macklin provided details for the opening of Markham Village Library.  The official opening will be at 11:00 a.m.  The library opens at 9:00 a.m. for staff and 10:00 a.m. for the public.  The staff have requested a picture be taken of them at the opening.  Ms Macklin provided the order of business for the day.  She advised the Board picture taking will take place between 11:30 – 12:00 noon.  Members were requested to be available at 9:00 a.m. to welcome staff.  The Board Secretary was asked to provide Board Members with the schedule of events.

 

Ms Macklin suggested Opening Day would be a good opportunity for Members to be Ambassadors and it will be an advocacy opportunity.  Members could take on the role of “Librarian for an Hour” and provide tours for the VIPs.   An information  package will be available before hand.  Please let the Board Secretary know when you will be arriving.  She requested that all Board Members wear their MPL badge.

 

She asked if Members had any ideas for the time capsule to please email the Board Secretary.  The issue of parking was raised and will be discussed by the Committee.


 

9.0               NEW BUSINESS

 

9.1               Markham Museum and Duchess of Markham

 

The Markham Museum and the Duchess of Markham are working together and have formed a book/author partnership.   It was suggested the Library should also be involved and should contact the Markham Museum regarding this.

 

9.2               Closing of Mini Markham Village Library

 

The mini Branch will be closing on December 14.

 

A report on the success of Mini Markham Village Library will be presented at the March Board Meeting.

 

10.0            BOARD EVALUATION

 

10.1            Board Evaluation  Forms – Performance on Individual Board Members

 

The Chair asked Members to submit their completed evaluation forms to the Board Secretary.

 

11.0            ADJOURNMENT

 

Moved by Mr. Jeyaveeran that the meeting be adjourned at 10:40 p.m.